SHIPPING POLICY

Our support team are available Monday to Friday 8:30AM to 4:30PM PST by email at service@xpowereyewear.com.

 We will be out of office from 12/26/22 - 12/30/22

U.S. DOMESTIC ORDERS

We proudly offer FREE Priority Mail shipping for US domestic orders within the continental US (excludes Alaska, Hawaii, and all off-shore U.S territories and possessions).

Expedited shipping services are available from USPS and UPS.

All shipping charges will include handling fees.

Any guarantee regarding arrival dates do not apply to shipments that are delayed due to causes beyond our control, including and not limited to the following:

* Disruptions in the air or ground transportation networks, such as weather phenomenon and natural disasters.
* The unavailability or refusal of a person to accept delivery.
* Delays caused by the consignee. 
* Public Authorities acting with actual or apparent authority on the premises. 
* Riots, strikes, and other labor disputes.
* Civil commotion

United States Postal Service (USPS)

Priority Mail: Delivery within 1 to 3 business days.
Priority Mail Express: Overnight Delivery if order by 11:00AM. Signature delivery will be required.

* USPS Priority Mail service orders placed by 7:30AM will ship same day (excluding Sat, Sun, and Holidays). 
* USPS Priority Mail Express service orders placed BEFORE 11:00AM will ship the same day (excluding Sat, Sun, and Holidays).
* Schedule delivery date depends on origin, destination, and time when order placed.

United Parcel Service (UPS)

UPS Second Day Air: Delivery within 2 business days. 
UPS Next Day Air: Delivery within 1 business day or overnight.

* UPS Second Day Air, and Next Day Air service order placed BEFORE 11:00AM will ship the same day (excluding Sat, Sun, and Holidays).
* Schedule delivery date depends on origin, destination, and time when order placed.

 

Holidays Observed:
* Memorial Day 
* Independence Day
* Labor Day
* Thanksgiving
* Christmas Day - New Year's Day

 

INTERNATIONAL ORDERS

All international orders ship from our Southern CA headquarters. X Power Eyewear offers several parcel carriers for shipping international orders; United States Postal Service (USPS) and United Parcel Service (UPS). Please enter your Country, State/ Province, and Zip/ Postal Code at checkout for rate quote and carrier service availability in your area.

IMPORTANT: International orders are subject to duties, taxes, tariffs, and extra fees for imported goods. The receiver/recipient will assume all financial responsibilities for paying all import fees associated to their order. X Power Eyewear will NOT mark or indicate your order/ package as “Sample” or “Gift” to avoid paying these fees (duties, taxes, tariffs, and extra fees for imported goods). In the scenario that an order is returned back to us due to unpaid duties, taxes, or tariffs, no refund will be issued.